Friday, October 27, 2017

It doesn't hurt to ask.

Perhaps Kadizzle has written about this before, but it is a lecture he often gives young people.  So much in life can be achieved simply by asking. Yesterday Kadizzle went to the REI store in Denver with Mrs. Kadizzle and Sylvie. At the store he purchased a little phone charger that would provide battery power when the phone went dead.  Supposedly the thing was already charged and Kadizzle immediately put it to use. It did not charge the phone all the way as advertised. Kadizzle did a little research and found out other people had the same problem.  People reported the battery charged the phone up to about sixty percent.  Kadizzle called the company and explained to them for the product to work as advertised he would need two.  The company nicely agreed to send Kadizzle one more free. 

The other recent victory was with the Chromebook in front of Kadizzle.  The old one which Kadizzle like very much started smoking in the hotel room. Kadizzle called the company and explained that a failure is expected at some point, but going up in flames was not an option.  After a bit of a battle ASUS agreed to send Kadizzle a new computer.

Kadizzle believes companies should be held accountable.  When a company can pay a CEO 350 times what a working man earns then the company should do the right thing when it comes to living up to their advertising.

Companies that have been good to Kadizzle have earned his business and his respect.  We had a problem with our room at Red Roof Inn.  They simply gave us another free night, which was fine.  Another hotel in Canada was not so good.  The toilet would not flush.  After complaining and asking them to make good on their satisfaction guarantee, they said they would fix it. We were leaving so it did us little good.  No more of that chain.


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